Troubleshooting
Help Center / Troubleshooting
Common Problems and Solutions for Page Loading Issues
Troubleshoot page loading failures including timeouts, selector errors, blocked access, HTTP errors, and CAPTCHA protect...
Common Problems With the Visual Selector
Resolve visual selector issues: pages that won't load in the picker, selectors that break when a site changes, and how t...
Dealing with Website Language Changes When Monitoring Page for Updates
Prevent false positives from language switching by setting browser language or using fixed IP addresses for consistent m...
How to Unblock a Blocked Page
A monitor that reports access denied can usually be unblocked. Work down the connection options, from Auto and Stealth t...
Monitoring Pages Behind Bot Protection
Troubleshoot blocked monitors with Auto settings, managed options on Enterprise or Ultimate for business, and PageCrawl ...
Monitoring Pages That Show CAPTCHA
Monitor pages that show CAPTCHA challenges by connecting an optional 2Captcha integration to solve them on your behalf.