Contact Us

Need help with your monitoring setup, have a question, or want to share feedback? Contact our team directly:

Sales Inquiries: hey@pagecrawl.io.
Support Inquiries: help_me@pagecrawl.io.

Review Your Setup

Ultimate includes a free setup review call on annual plans. We can review your monitored pages, check frequency, and alerts together. Contact support to arrange a call.

Response Time

Our technical support response targets depend on your subscription plan:

  • Free Forever Plan: Technical support not offered
  • Standard Plan: Within 72 hours (excluding weekends)
  • Enterprise Plan: Within 48 hours (excluding weekends)
  • Ultimate Plan: Within 24 hours (excluding weekends)

We aim to respond as soon as possible. During busy periods, we prioritize technical support based on your subscription plan.

For very urgent matters, please indicate the urgency in the subject line of your email.

Additional Resources

Browse our Help Center for setup guides and answers to common questions. If you use an AI assistant, you can ask it to look for an answer at pagecrawl.io/help. You can also contact us directly using the email addresses above.