Changing plan or billing interval
If you would like to change or upgrade your plan, just go to your Subscription settings and choose a plan you want to switch to.
For example, you are halfway through a month on the $8/mo plan and upgrade to the $30/mo plan. Roughly $4 of unused time is credited, so the invoice today comes to about $26, and your next renewal is one month from the upgrade date. The exact amount, including any tax or discounts, is shown before you confirm.
Downgrades take effect at the end of your billing period. When you switch to a cheaper plan, you keep your current plan and all its limits until your renewal date, so no credit or partial refund is needed. At renewal, the new plan starts and is billed at its price. Until then the downgrade is only scheduled, and you can cancel it from your Subscription settings to stay on your current plan.
Note: switching your billing interval works the same way. Moving from monthly to yearly is treated as an upgrade and applies immediately, while moving from yearly to monthly is treated as a downgrade and applies at renewal.
Canceling or Suspending your account
You can cancel your subscription by going to your Subscription settings and clicking on the red "Downgrade to Free" button. This will open a multi-step confirmation modal where you can optionally provide feedback about why you are canceling. To complete the cancellation, you will need to type "CANCEL" and confirm.
Once confirmed, your subscription will not end immediately. You will retain full access to your paid features until the end of your current billing period (grace period). After that date, your account will automatically downgrade to the Free plan.
